Guiding hands and peer bonds: Impact of supervisory mentoring and peer coaching on hotel newcomers' job crafting

doi:10.1016/j.tourman.2024.105130

	Guiding hands and peer bonds: Impact of supervisory mentoring and peer coaching on hotel newcomers' job crafting
	Jiang, Shiyao1 ; Jia, Junqi 2; Gao, Runfeng3 ; Ma, Jianfeng 4
	2025-06
在线发表日期	2025-01
发表期刊	TOURISM MANAGEMENT
卷号	108
摘要	The value of job crafting in hospitality research is growing, yet few studies explore it from varied career-learning perspectives among hotel newcomers. Drawing upon the conservation of resources theory, the current study integrated two differentiated career-learning approaches (i.e., supervisory mentoring and peer coaching) and investigated their impact on hotel newcomers' job crafting. We used a mixed-methods design that included two scenario-based experimental studies and a two-wave survey study to evaluate the proposed theoretical model. Results indicated that supervisory mentoring and peer coaching positively affected hotel newcomers' job crafting. Furthermore, hotel newcomers' perceived insider status and elevation mediated the effects of supervisory mentoring and peer coaching on their job crafting. Additionally, the promotion focus of the hotel newcomers amplified the positive effects of elevation and PIS on job crafting, whereas the prevention focus mitigated these positive effects. We discussed the implications of hotels tailoring differentiated onboarding programs to facilitate newcomers in proactively crafting their jobs.
关键词	Supervisory mentoring Peer coaching Perceived insider status Elevation Job crafting Regulatory focus
DOI	10.1016/j.tourman.2024.105130
收录类别	SSCI
ISSN	0261-5177
语种	英语
WOS研究方向	Environmental Sciences & Ecology ; Social Sciences - Other Topics ; Business & Economics
WOS类目	Environmental Studies ; Hospitality, Leisure, Sport & Tourism ; Management
WOS记录号	WOS:001407113500001
出版者	ELSEVIER SCI LTD
原始文献类型	Article
EISSN	1879-3193
引用统计	被引频次[WOS]：0 [WOS记录] [WOS相关记录]
文献类型	期刊论文
条目标识符	http://ir.lzufe.edu.cn/handle/39EH0E1M/38735
专题	工商管理学院
通讯作者	Jia, Junqi
作者单位	1.Lanzhou Univ Finance & Econ, Coll Business Adm, Lanzhou, Peoples R China; 2.Nankai Univ, Coll Tourism & Serv Management, 38 Tongyan Rd,Haihe Educ Pk, Tianjin 300350, Peoples R China; 3.Lanzhou Univ Finance & Econ, Sch Business Adm, Lanzhou, Peoples R China; 4.Lanzhou Univ, Sch Management, Lanzhou, Peoples R China
第一作者单位	兰州财经大学
推荐引用方式 GB/T 7714	Jiang, Shiyao,Jia, Junqi,Gao, Runfeng,et al. Guiding hands and peer bonds: Impact of supervisory mentoring and peer coaching on hotel newcomers' job crafting[J]. TOURISM MANAGEMENT,2025,108.
APA	Jiang, Shiyao,Jia, Junqi,Gao, Runfeng,&Ma, Jianfeng.(2025).Guiding hands and peer bonds: Impact of supervisory mentoring and peer coaching on hotel newcomers' job crafting.TOURISM MANAGEMENT,108.
MLA	Jiang, Shiyao,et al."Guiding hands and peer bonds: Impact of supervisory mentoring and peer coaching on hotel newcomers' job crafting".TOURISM MANAGEMENT 108(2025).